The Brooklyn Chamber of Commerce is the sole borough-wide economic development and membership organization and is the largest and #1 ranked Chamber of Commerce in New York State. The Brooklyn Chamber is seeking a Manager of Membership. This is a key role at the organization, responsible for oversight of member acquisition and retention. This position reports directly to the Senior Vice President, Membership and Events and works with each department. The Manager is expected to attract and retain members, promote the borough of Brooklyn for businesses, residents, and visitors, and maintain meticulous data on membership. This position supervises one fulltime staff member.
Responsibilities - Membership
- Membership acquisition and retention:
- Develop initiatives to meet and exceed member acquisition and retention.
- Follow through on all membership-related tasks, including billings, communications and data management.
- Attend and report at membership team meetings.
- Engage staff to meet and exceed annual membership quotas, provide necessary tools to strengthen staff sales strategies.
- Update membership materials to attract new members and collect accurate and meaningful data on member businesses.
- Manage updates, enhancement tools and staff training sessions for Weblink, the membership database, as well as ibrooklyn.com website updates and maintenance for membership-related pages. Ensure all membership invoicing and coding are consistent and accurate.
- Represent the organization at public activities.
- Build and enhance collaboration among members, the business community and stakeholders.
- Organize and run bi-monthly Member Orientations
- Strong analytic and communications skills
- Supervisory experience preferred
- Individually motivated, but a team player
- Experience at a membership organization preferred
- Knowledge about Brooklyn and a passion for helping businesses thrive, a plus
Salary commensurate with experience. Full benefits package, an EEO employer.
Please submit resume and cover letter to email@example.com with the subject line “Manager, Membership.”